In the case of packages available at the indicated time, the engine presents them as an alternative offer. In the absence of available places by the indicated date,
the system indicates alternative offers (packages or free rooms available in the near term). When booking packages, the customer selects the package (special offer) they are interested
in and introduces the necessary criteria for the stay (date, number of adults and children, including their age). The engine presents the available room options and price plans in the
indicated package, and if other packages are available within the indicated time, it will allow combining packages within the stay in one apartment / room.
When making a reservation, the customer can also purchase additional services (additional options), the availability of which is specified in the booking engine.
Choosing a booking date by the customer is facilitated by using a dynamic calendar (with a range of 2 months) where guests can see availability or lack thereof, prices,
as well as additional restrictions, i.e. minimum stay and sale of only packages within a specified period and can directly choose from the calendar arrival and departure date.
After making the final reservation, a summary will be available on the clients account, including information necessary for guests, i.e.
date of arrival, room type, additional options, price information with a breakdown into all persons covered by the reservation, information regarding the amount and date of
payment of the deposit.
Connection with Channel Manager allows easy management of allotment availability to external sales channels. It allows you to determine the availability of individual room types
(in percent or quantity) made available to the Channel Manager, as well as easy disabling of allotment transferred.
In addition, it sends an email to the hotel during an ending transfer from the channel management system.
Reservations, calculations of stay. The engine ordered online booking of rooms and stay packages.
When booking rooms, after specifying the search criteria date of planned stay, number of rooms (maximum 5), number of adults and children (with their age),
the system of available offers and offers in the first place available rooms with mandatory price plans, as well as rooms potentially available with option on request.
The above data is also included in the confirmation email. From the reception side, the view of the list of reservations starting in the near future and ending on a given day facilitates the organization of work. When creating a reservation and calculating the stay by the reception, the engine switches to the "as on the website" view, where after entering the parameters necessary to make a reservation / calculation, i.e. the date of stay, number of rooms, number of adults and children (with their age), the system displays the results with the additional option of choosing a specific room in each type, as well as the possibility of entering a discount and determining the status of the reservation (pre-booking, confirmed, waiting for the advance, calculation of the stay), on which the content of emails sent to the client and the hotel depends.
All reservations / calculations are confirmed by e-mail sent to both - client and the hotel. E-mail notifications are sent during the "abandonment" of a booking made on the site (sending a link to return to the point where the booking was interrupted), to remind about the payment of the deposit, the date of the upcoming arrival, as well as with a request to complete the survey at the end stay. The system makes it possible to block appointments in individual rooms with the possibility of placing additional information about the blockade for the hotel. The business customer has the option of sending a question by filling out a simple form, it is directed directly to the indicated e-mail address. The engine allows creating special offers (packages) directed to business / group clients, which are displayed in the "business" tab.